GetNow – Privacy Policy

Last updated: March 2026

This Privacy Policy explains how GetNow ("GetNow", "we", "us", or "our") collects, uses, stores, and shares personal data when you use the GetNow platform, including our website, mobile application, and related services.

By using GetNow, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

GetNow is a UK-based digital marketplace that connects customers with independent service providers.

If you have questions about this Privacy Policy, you can contact us at:

Email: support@getnowgetnow.com

2. Information We Collect

We may collect the following categories of information:

2.1 Information provided by Service Providers

2.2 Information provided by Customers

2.3 Transaction and subscription information

GetNow does not directly store full payment card details for App Store subscription purchases. Subscription billing is processed by Apple through the App Store.

2.4 Technical and usage information

3. How We Use Your Information

We use personal data to:

4. Publicly Displayed Information

Because GetNow is a marketplace, certain provider information is intentionally displayed to customers when a listing is active.

Publicly visible provider information may include:

Service providers are responsible for ensuring that the information they choose to submit is appropriate for public display.

5. Legal Bases for Processing

Where applicable under UK data protection law, we process personal data on one or more of the following bases:

6. How We Share Information

We may share information with:

We do not sell personal data to third parties.

7. Third-Party Services

GetNow may rely on third-party providers to operate the platform, including services for hosting, authentication, analytics, subscription management, and app distribution.

These may include providers such as:

These providers may process data on our behalf or as independent controllers depending on their role.

8. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including operating the platform, maintaining records, resolving disputes, enforcing agreements, and complying with legal obligations.

We may retain limited records after account deletion where necessary for fraud prevention, legal compliance, or legitimate business purposes.

9. Your Rights

Depending on your location and applicable law, you may have the right to:

To exercise any of these rights, contact us at:

support@getnowgetnow.com

10. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

GetNow is not intended for children under the age of 18. We do not knowingly collect personal data from children under 18.

12. International Data Transfers

Some of our service providers may process data outside the United Kingdom. Where this occurs, we will take reasonable steps to ensure appropriate safeguards are in place as required by applicable data protection law.

13. Cookies and Similar Technologies

Our website and app may use cookies or similar technologies for functionality, analytics, authentication, and performance purposes.

Where required by law, we will seek appropriate consent for non-essential cookies or tracking technologies.

14. Subscription and Billing Privacy

Service provider subscriptions are billed through the Apple App Store or other supported app stores. Apple may collect and process payment and billing data in accordance with its own privacy policies and terms.

GetNow may receive limited subscription-related information, such as purchase status, product identifiers, renewal status, and entitlement state, in order to activate or deactivate listings.

15. Reviews, Ratings, and User Content

If customers submit ratings, reviews, or feedback, that content may be visible to other users. Users are responsible for ensuring that content they submit is lawful, accurate, and does not infringe the rights of others.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify users through the app, website, or other appropriate means. Continued use of the platform after updates may constitute acceptance of the revised Privacy Policy.

17. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Email: support@getnowgetnow.com