Terms & Conditions

Last updated: 2026

1. About GetNow

GetNow is a digital platform that connects customers with independent service providers offering local services within the United Kingdom.

GetNow acts solely as a directory and connection platform.

2. Definitions

Platform – the GetNow mobile application and related services.

Customer – any person searching for or contacting a service provider through the platform.

Service Provider – an individual or business offering services listed on the platform.

3. Nature of the Platform

GetNow operates strictly as a marketplace connecting customers with independent service providers.

GetNow does not perform services, employ providers, supervise work, or guarantee the outcome of services.

All service agreements occur directly between customers and providers.

4. Independent Service Providers

Service providers are independent businesses or individuals and are solely responsible for their services.

Providers are responsible for licensing, insurance, qualifications, tax obligations, and compliance with applicable laws.

5. No Vetting / No Guarantee

GetNow does not endorse, recommend, guarantee, or warrant any Service Provider and does not verify all identities, qualifications, licenses, insurance, references, background history, or suitability of providers unless expressly stated otherwise.

6. Customer Responsibility

Customers are responsible for independently evaluating service providers and confirming qualifications or licensing where required.

7. User-to-User Disputes

Any agreement for services including price, timing, scope of work, cancellation, and service quality is made solely between the Customer and the Service Provider.

GetNow is not a party to these agreements and does not resolve disputes between users.

8. Safety Disclaimer

GetNow does not conduct background checks on all service providers and cannot guarantee the conduct or behaviour of any individual listed on the platform.

Users should exercise reasonable judgment and caution when engaging with service providers.

9. Provider Subscriptions

Service Providers must pay a subscription fee to list services on the platform.

Subscriptions renew automatically unless cancelled before the renewal date and may be processed through mobile app store billing systems.

10. Ratings and Reviews

Customers may submit ratings regarding service providers.

Users agree not to submit false, misleading, or defamatory reviews.

11. Display of Provider Information

Service providers agree that their contact details may be displayed publicly to customers using the platform.

12. Limitation of Liability

To the maximum extent permitted by law, GetNow shall not be liable for any loss, damage, injury, misconduct, negligence, or criminal activity arising from services performed by independent service providers listed on the platform.

13. Account Suspension

GetNow may suspend or terminate accounts that violate these Terms or misuse the platform.

14. Governing Law

These Terms are governed by the laws of England and Wales.

15. Contact

support@getnowgetnow.com